UPSers is the employee portal for United Parcel Service (UPS). Start at the official UPSers website to access employee resources such as pay stubs, W-2s and benefits. Below are the sign-in steps and the separate routes for a new account, a forgotten password or an MFA problem.
This is an independent help guide, not a UPS website. We are not affiliated with United Parcel Service and do not collect Employee IDs, passwords or verification codes.
Official starting points: UPSers sign-in page · Password reset help · New user registration · MFA help. Sign-in instructions checked September 11, 2026.
UPSers Login & Registration Procedure
Have your UPS Employee ID ready. The Microsoft sign-in screen reached from UPSers asks for your employee number followed by @ups.com. The separate password-reset form asks for the number alone. New employees use a one-time PIN during their first registration.
How to log in to UPSers — step by step
- Open the official UPSers welcome page in your browser and select your language if needed.
- Choose UPSers Log In. This route opens the UPS Microsoft sign-in screen; you do not enter your password on this guide.
- Enter your employee number followed by @ups.com, then choose Next. If an unrelated personal Microsoft account is offered, choose the option to use another account.
- Follow the password and multi-factor authentication prompts for your UPS work account.
- If sign-in fails, use the relevant official help route below instead of repeatedly guessing.
UPSers registration for new users
If you’re new to UPS, you’ll activate your account once with a one-time PIN supplied by UPS:
- Read the official new-user instructions, then select Login.
- Enter your employee number followed by @ups.com and choose Next.
- Enter your one-time PIN, using lowercase letters, and choose Sign in.
- UPS describes an expired-password message at this stage. Choose Change Password Here and create a password that meets the displayed requirements.
- Accept the terms and provide a unique email address as requested. Follow the prompts for your account.
For the full walkthrough, including how to generate a PIN, see our dedicated UPSers registration guide. Working outside the U.S.? See UPSers Canada & international login.
How to recover your UPSers password or User ID
- Forgot password: use UPSers password-reset help, which links to the official employee reset form. Enter your Employee ID number without @ups.com. Verify using a one-time PIN sent to the registered phone or email offered for your account.
- Forgot Employee ID: check your employment records or ask your supervisor or HR. The email-based username recovery for a customer UPS.com account is a different process; it does not recover your employee number.
UPS currently states that three unsuccessful attempts cause a 15-minute lockout. Wait before retrying; the TSC Help Desk cannot lift this temporary UPSers.com lockout. See our password reset steps and the official lockout guidance.
What you can do once you’re logged in
UPSers brings your essential employee tools into one place:
- Pay stubs — view and download your paychecks.
- W-2 tax forms — get your year-end tax documents.
- Work schedule — check shifts and request time off.
- Benefits — manage health, dental and vision coverage.
- 401(k) — review your retirement savings.
- Employee discounts — UPS shipping savings and partner perks.
No computer handy? The portal is mobile-friendly — see how to log in on your phone (there’s no separate UPSers app). For a complete overview, visit our UPSers.com guide.
UPSers employee discounts
One popular perk is shipping savings: eligible employees can save on UPS Air, International and Ground services, plus access partner discounts on products and services. You browse and redeem these through your UPSers account — details on our UPSers discounts guide.
About UPS
United Parcel Service — known the world over for its brown trucks and uniforms — was founded in 1907 by James Casey in Seattle as the American Messenger Company, and adopted the name United Parcel Service in 1919. Today it’s one of the world’s largest package-delivery and supply-chain companies, employing hundreds of thousands of people and delivering tens of millions of packages a day across more than 220 countries and territories. The UPSers portal is how that workforce manages the employee side of the job online.
UPSers login problems and how to fix them
- Wrong sign-in format: on the Microsoft screen reached from UPSers, use your employee number followed by @ups.com.
- Forgotten password: follow the reset instructions. The reset form requires the number without the suffix.
- Account locked: wait the 15 minutes stated in UPSers help before another attempt.
- Authenticator or phone problem: use UPS MFA help. Changing a password does not by itself restore access to a lost second factor.
- New hire: follow registration; ask your supervisor to check setup if your account is not recognised.
- Page will not load: try a private browser window or another current browser. Start again from the official welcome page and follow its sign-in link.
UPSers vs. your personal UPS.com account
These are two different logins. UPSers (upsers.com) is the employee portal — pay stubs, schedule, benefits and HR. A personal UPS.com account is for customers to ship and track packages. If you’re an employee after your paycheck or W-2, you want UPSers — not a UPS.com shipping account.
UPS services and companies
Beyond everyday package delivery, UPS runs a broad family of logistics and business services. Some of the best known include:
- The UPS Store — printing, packing and shipping retail locations.
- UPS Air Cargo — air freight services.
- UPS Capital — insurance and financial services for shippers.
- UPS Freight / less-than-truckload shipping.
- UPS Mail Innovations and UPS Supply Chain Solutions — mail and end-to-end logistics.
Frequently asked questions
How do I log in to UPSers?
Open the official UPSers welcome page, choose UPSers Log In, and enter your employee number followed by @ups.com on the Microsoft screen. Continue with your UPS work-account password and MFA prompts.
What is my UPSers User ID and password?
Your employee number identifies your UPS account. Add @ups.com on the Microsoft sign-in screen, but leave that suffix out on the employee password-reset form. Use the password you created, or follow official reset help if you have forgotten it.
How do I register on UPSers for the first time?
Follow the official new-user instructions: select Login, enter your employee number followed by @ups.com, and sign in with your one-time PIN in lowercase. Use Change Password Here when prompted, then complete the terms and email steps.
I forgot my UPSers password — what now?
Open UPSers password-reset help and follow its employee reset link. Enter your Employee ID number without @ups.com, then use the SMS or email PIN option available for your account. If the obstacle is MFA, use the separate MFA help route.
Quick links: Registration · Forgot Password · Pay Stub · W-2 · Employee ID · Pay Schedule · PTO & Vacation · Benefits · 401(k) · UPSers Canada · Payday Calendar · 401(k) Calculator · UPSers.com overview.
