UltiPro is now UKG Pro. It’s a popular cloud-based payroll and HR platform that many employers use so their staff can view pay, manage benefits, track time and update personal details online. This guide explains what UltiPro/UKG Pro is, how the employee login works, how to reset a forgotten password, and how it relates to the UPSers portal.
This is an independent help guide. Log in only through the official site your employer provides — we are not affiliated with UKG, Ultimate Software, or United Parcel Service.
What is UltiPro (now UKG Pro)?
UltiPro was the flagship human-capital-management (HCM) product of Ultimate Software. In 2020, Ultimate Software merged with Kronos to form UKG (Ultimate Kronos Group), and UltiPro was rebranded as UKG Pro. You may still see both names used interchangeably. The platform handles payroll, pay statements, benefits, time and attendance, talent and personal-information management in one place, and it’s used by thousands of employers across the U.S. and Canada.
UltiPro / UKG Pro employee login
You can’t sign up for UltiPro/UKG Pro on your own — your employer creates and provides your access. Each company has its own login address.
- Go to your company’s UKG/UltiPro address — usually in the form companyname.ultipro.com (your employer provides the exact link).
- Enter the email address or username set up for you.
- Enter your password. For a first login, employers often issue a temporary password, which you’ll be prompted to change.
- Select Sign In to reach your dashboard.
Forgot your UltiPro / UKG password?
On your company’s UKG/UltiPro Sign In page, select “Forgot your password,” enter the email address on your account, and choose Recover. You may also be asked to answer your security questions to verify your identity, after which you can set a new password. If self-service doesn’t work, contact your employer’s HR or payroll team.
UKG Pro mobile app
Unlike the UPSers portal, UKG Pro has a dedicated mobile app. Download UKG Pro from the Apple App Store or Google Play, then sign in with your company’s access to check pay statements, time and benefits on the go.
UltiPro/UKG vs. the UPSers portal
If you’re a UPS employee, your main self-service hub is the UPSers portal at upsers.com — that’s where you view your pay stubs, get your W-2, check your schedule and manage benefits. UltiPro/UKG Pro is a separate platform used by many other employers; if your specific employer or location uses it for payroll, log in through the company URL they give you rather than upsers.com.
Frequently asked questions
Is UltiPro the same as UKG?
Yes — UltiPro was rebranded as UKG Pro after Ultimate Software merged with Kronos to form UKG (Ultimate Kronos Group) in 2020. The names are often used interchangeably.
How do I log in to UltiPro / UKG Pro?
Go to your employer’s UKG/UltiPro address (often companyname.ultipro.com), enter the email/username and password your employer provided, and select Sign In. You can also use the UKG Pro mobile app.
How do I reset my UltiPro password?
On the Sign In page choose “Forgot your password,” enter your email, select Recover, and answer your security questions to set a new password. If that fails, contact your HR/payroll team.
Does UPS use UltiPro?
UPS employees primarily use the UPSers portal (upsers.com) for pay, schedule and benefits. UltiPro/UKG Pro is used by many other employers; if your employer uses it, log in through the URL they provide.
Related: UPSers Login · Pay Stub · Forgot Password · UPSers.com overview.
